Policies
Delivery policy
Effective 30 August 2026
What you receive, how it reaches you, and when. BuildVetted delivers a judgement backed by evidence — the same items on every review, in the same private channel.
What is delivered
A GO / CONDITIONAL GO / NO-GO verdict
One plain-language decision on launch readiness, with the reasoning attached — not a score out of ten.
Findings prioritised P0 / P1 / P2
P0 blocks launch. P1 should be fixed before real volume. P2 is worth doing but will not hurt you next week.
An evidence label on every important finding
REPRODUCED, VERIFIED, OBSERVED, NOT VERIFIED or OUT OF SCOPE. You always know how strongly a finding is backed.
Developer-ready remediation notes
Each finding includes what to change and the sentence to send whoever maintains the app, so it can be actioned without relitigating it.
A private recorded walkthrough
A screen recording of what was found and how, so you see the evidence rather than taking the write-up on trust.
Seven days of written clarification, and one recheck
Follow-up questions answered in writing, plus one recheck of agreed P0/P1 fixes submitted within seven days of delivery.
This is a service, not a shipped product
Nothing physical is sent and there is no shipping, freight, or customs step. A Launch Readiness Review is work performed by a named engineer on one named app, delivered digitally.
How it reaches you
Through the private channel agreed during onboarding — the recorded walkthrough and the written report, together. Reports are not published, indexed, or shared with anyone other than you.
When the clock starts
The 48-hour review window starts after payment, written authorization, agreed scope and complete usable access are all in place. If access breaks or evidence becomes unavailable part-way through, the clock pauses and the blocker is documented rather than the report being padded around the gap.
After delivery
Seven days of written clarification on anything in the report, plus one recheck of agreed P0/P1 fixes submitted within seven days of delivery.
If it cannot be delivered
If the agreed scope cannot be reviewed with the access you are able to provide, BuildVetted refunds rather than delivering a report built on assumptions.
Full scope and limits are in the service terms. See also the refund policy and contact details.